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Customer service agent for iGaming unicorn - Malta German

decs

Placement: Ta’ Xbiex, Malta

How’s a Customer Service Agent’s workday?

You will work within the customer support team at an Online Casino site and handle incoming calls, mail and live chats from their German customers. Your personality is important, and we appreciate a personal and “real touch” in your encounter with the players. The site is supposed to feel like a second living room where you come to relax and have fun. The company encourages knowledge development and product insight, where every employee gets involved in the operational part of the business. Everyone feels responsible and help each other achieve the overall goals.

Who is our new Customer Service Agent?

You who have been working with customer support and service will handle this job just fine. The most important part, however, is your German language skills and sense for details and cultural understanding of the German people. If your ambitions are to stay on Malta for a long time and make a career in the iGaming business are you probably the one we’re looking for!

With a customer-focused attitude and a view that the customers shall be answered fast, personal and informative will lead you to success within the organization. If you are also punctual, accurate and self-going, you have come to the right place. The company offers a friendly atmosphere where everyone takes care of and trusts each other. Here you’re welcome to suggest improvements and express your ideas. Employees who distinguish and take responsibility for the company are cherished.

Please note that your personality is more important than previous experience. Therefore, please feel free to apply even if you lack previous relevant experience.

What do we offer?

Malta is a small island nation in the Mediterranean just south of Sicily. The island is bursting with culture and fun activities. In Malta, you will find over 300 days of sun every year, and Newsweek has praised it for having the best climate in the world. In addition to this, you will find great price levels, low taxes and lots of entertainments. Malta is a secure country to settle down in with one of the lowest crime rates in Europe and state-of-the-art medical care. We will offer the right candidate a flight ticket, temporary hotel stay and initial transfer. Besides this, we will give you the possibility to take the next step in your career and be part of the international sports industry. 

Benefits:

  • Relocation package.
  • Private health insurance.
  • Possibility to call company doctor for home visits.
  • Gym membership (or if you prefer anything else up to € 960 a year)
  • Occasional healthy breakfast and lunch.
  • Fantastic modern sea-view office.
  • A new personal set of a laptop, monitor and headset.
  • Discounted rates at nearby restaurants.
  • Free car wash.
  • Regular fun team/company events.

Scandistaff

Scandistaffis a licensed (lic. 130) Scandinavian HR-partner that specializes in the recruitment of skilled iGaming professionals. We match candidates with attractive companies in Malta, Gibraltar and the rest of the UK. Scandistaff offers the possibility to take part in exciting opportunities at attractive companies that rarely reach the open market.

Follow us on Facebook, Twitter and our website to find out about the latest vacancies for Scandinavians in Malta, England and Gibraltar.

Equal opportunity employment

Scandistaff is an equal opportunity employment agency that values diversity. All employment/selection is decided on the basis of qualifications, merit and business needs. We are in compliance with The Discrimination Act (2008:567) issued by the European Union.

Do you want to be the Customer Service Agent?

The recruitment is on-going, so please apply immediately. Send your application through our website http://www.scandistaff.com/apply. Please note that we need the application in English. Tell us about someone you think fits the job and you will get a tip bonus if he or she gets hired. If you have questions, please contact the recruitment manager Carl-Henrik Larneryd at phone number: +46 (0)31-3139318. You can also reach us through our Skype client: SCANDISTAFF.

We look forward to receiving your application!

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